Overview
The Motor Insurance – Principles and Practice course provides a comprehensive introduction to the principles, coverage structures, and operational practices of motor insurance.
Motor insurance is one of the most widely used forms of insurance across many markets and represents a significant portion of general insurance business for insurers. Because motor vehicles are exposed to a wide range of risks—including accidents, theft, and third-party liabilities—motor insurance plays a critical role in protecting vehicle owners, passengers, and other road users from financial loss.
This course provides participants with a structured understanding of how motor insurance operates within the insurance industry. Participants explore the types of motor insurance policies, coverage structures, underwriting considerations, and the responsibilities of insurers and policyholders.
The programme also examines practical aspects of motor insurance including policy documentation, claims processes, and risk management practices that support effective motor insurance operations.
Professional Recognition
The Motor Insurance – Principles and Practice course forms part of the professional development pathway offered through the IIEA E-Academy™ and is designed to strengthen technical capability in motor insurance practice.
The programme provides structured training covering motor insurance coverage, underwriting considerations, policy conditions, and claims procedures, enabling professionals to develop the knowledge required to manage motor insurance risks effectively.
Professionals who complete the programme demonstrate a strong understanding of motor insurance principles and the role of motor insurance in protecting individuals and businesses against vehicle-related risks.
Who Should Enrol
This course is designed for professionals involved in motor insurance advisory, underwriting, and claims operations, including:
- Insurance agents and financial advisers selling motor insurance products
- Insurance brokers and intermediaries handling motor insurance policies
- Underwriting and operations staff involved in motor insurance
- Claims officers managing motor insurance claims
- Customer service staff supporting motor insurance policyholders
- Professionals seeking to strengthen their expertise in motor insurance
What You Will Learn
Participants will gain practical knowledge and understanding of:
- The principles and structure of motor insurance
- Types of motor insurance cover including comprehensive and third-party cover
- Key policy provisions, exclusions, and conditions in motor insurance
- Underwriting considerations in motor insurance risk assessment
- The motor insurance claims process and documentation requirements
- Risk management practices in motor insurance operations
Learning Pathway
This course forms part of the IIEA E-Academy Learning Pathway Framework™ for General Insurance Professionals, designed to strengthen technical capability across key classes of general insurance.
Certification
Participants who successfully complete the course requirements will receive a Certificate of Achievement recognising their successful completion of the programme.
Related Programmes
This programme complements other motor insurance and claims-related programmes such as:
- Motor Claims Fundamentals
- Motor Claims Practices
- Motor Claims Investigations
- Claims Fundamentals
and helps develop strong capability in managing motor insurance risks and supporting effective motor insurance operations
Learning Outcomes
By the end of this course, learners will be able to:
- Explain the full spectrum of motor insurance principles, policies, and practices;
- Interpret and apply the Motor Vehicles (Third-Party Risks) Act, Cap 405 in real-life scenarios;
- Evaluate risks using traditional and telematics-based underwriting methods;
- Handle claims professionally, including those involving electric vehicles and digital fraud;
- Design innovative, customer-centric, and sustainable motor-insurance solutions; and
Align operations with regulatory, ethical, and environmental standards in Kenya and East Africa.
Course Outline
- 1.1: Learning Outcomes
